HR Officer

Job Description

Job Description – HR Officer

Division/ Department HR
Job Title HR Officer
Job Allocation Hotel, Restaurant & Casino

JOB PURPOSE
The Human Resources Officer plays a pivotal role in overseeing various HR functions within the organization. This position requires a seasoned HR professional with comprehensive knowledge of human resources practices, policies, and regulations. The HR Officer collaborates closely with management to develop and implement HR strategies that align with organizational goals and objectives. They are responsible for managing recruitment, employee relations, performance management, training and development, compensation and benefits, and HR compliance.

RESPONSIBILITIES & DUTIES
Recruitment and Selection
• Develop and implement effective recruitment strategies to attract top talent.
• Coordinate the entire recruitment process, including job posting, candidate screening, interviewing, and selection.
• Collaborate with hiring managers to identify staffing needs and ensure timely fulfillment of vacancies.
• Conduct job analysis and maintain job descriptions for all positions within the organization.

Employee Relations
• Serve as a point of contact for employee relations issues, providing guidance and support to employees and management.
• Address employee concerns, grievances, and conflicts in a fair and timely manner.
• Promote a positive work environment and foster strong employee morale and engagement.

Performance Management
• Oversee the performance management process, including goal setting, performance appraisals, and feedback sessions.
• Provide coaching and support to managers and employees to improve performance and achieve organizational objectives.
• Develop and implement performance improvement plans as necessary.

Training and Development
• Identify training needs and develop training programs to enhance employee skills and competencies.
• Coordinate training sessions, workshops, and seminars, both internally and externally.
• Monitor training effectiveness and evaluate outcomes to ensure continuous improvement.

Compensation and Benefits
• Administer employee compensation and benefits programs, ensuring compliance with company policies and legal requirements.
• Conduct salary surveys and benchmarking to ensure competitive compensation practices.
• Manage benefits enrollment, changes, and communications.

HR Compliance
• Stay abreast of labor laws, regulations, and HR best practices to ensure compliance.
• Update HR policies and procedures as needed to reflect changes in regulations and organizational requirements.
• Conduct audits and investigations to ensure adherence to HR policies and legal requirements.

Reporting and Analysis
• Prepare HR reports and metrics to track key HR performance indicators.
• Analyze HR data to identify trends, patterns, and areas for improvement.
• Present findings and recommendations to management to support decision-making.

JOB QUALIFICATIONS
• Bachelor’s/HBO degree in Human Resources, Business Administration, or related field. Minimum of 4 years of progressive experience in HR roles.
• Demonstrated experience in recruitment, employee relations, performance management, and HR compliance.

OTHER REQUIREMENTS
• Comprehensive knowledge of HR principles, practices, and regulations.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Proven ability to lead and motivate teams, drive change, and implement HR initiatives.
• Excellent analytical and problem-solving skills.
• Must be able to communicate effectively in English, Spanish, Dutch and Papiamentu.