Job Description
Do you have a passion for customer service, strong organizational skills and enjoy a dynamic work environment? FBTT Travel is looking for a dedicated Cruise Assistant to join our Team!
Key Responsibilities
- Answers emails and respond to inquiries
- Process reservations and requests
- Handle and follow up on complaints
- Maintain communication with suppliers and Cruise Lines
- Prepare and update operational documents
- Organize and coordinate VIP transfers & Tours
- Arrange and confirm tours and excursions
- Perform dispatch duties at the Cruise pier
We are looking for:
- Customer-focused and service-oriented
- Well organized with strong planning skills
- Excellent communication skills
- Able to work independently and in a team
- Flexible and Proactive
- Experienced with Microsoft Office
What we offer:
- A dynamic work environment in the tourism industry
- Varied responsibilities both in the office and in the field
- Opportunities for professional growth
- A positive and supportive team culture
- Competitive salary and benefits
How to apply
Send your CV & motivation letter to hr@fb-tt.com before June 19, 2026.