Cruise Assistant (Full-Time)

Application deadline closed.

Job Description

Do you have a passion for customer service, strong organizational skills and enjoy a dynamic work environment? FBTT Travel is looking for a dedicated Cruise Assistant to join our Team!

Key Responsibilities

  • Answers emails and respond to inquiries
  • Process reservations and requests
  • Handle and follow up on complaints
  • Maintain communication with suppliers and Cruise Lines
  • Prepare and update operational documents
  • Organize and coordinate VIP transfers & Tours
  • Arrange and confirm tours and excursions
  • Perform dispatch duties at the Cruise pier

We are looking for:

  • Customer-focused and service-oriented
  • Well organized with strong planning skills
  • Excellent communication skills
  • Able to work independently and in a team
  • Flexible and Proactive
  • Experienced with Microsoft Office

What we offer:

  • A dynamic work environment in the tourism industry
  • Varied responsibilities both in the office and in the field
  • Opportunities for professional growth
  • A positive and supportive team culture
  • Competitive salary and benefits

How to apply

Send your CV & motivation letter to hr@fb-tt.com before June 19, 2026.