Pandora Supervisor

Job Description

Discover the jewel of The Boolchand Group at Pandora, where every piece tells a story and every moment is an opportunity to craft the incredible. As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day.

The Supervisor supports the store management team in overseeing daily store operations. This role combines hands-on customer service leadership with staff development and operational oversight to drive store performance.

Location: Punda or Sambil Mall.

Responsabilities

-Lead by example in delivering outstanding customer service and coach associates to uphold the same standard.
-Assist management in maintaining store standards across sales performance, merchandising, scheduling, and housekeeping.
-Supervise, train, and develop sales associates, providing ongoing performance coaching and feedback.
-Demonstrate and share in-depth product knowledge, guiding the team to do the same.
-Ensure all business operations—including register functions, inventory control, special orders, and returns—are conducted with integrity and accuracy.
-Follow opening and closing procedures and oversee exchange and return processes.

Requirements

-High school diploma or GED, or at least one year of relevant experience, or an equivalent combination of education and experience.
-Two years of specialty retail experience preferred.
-Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Publisher) and inventory software.

Why Join Us?

Be part of a company where heritage meets innovation. At The Boolchand Group, you’ll join a dynamic team within a warm, family-driven culture, backed by over 90 years of heritage.

-Competitive salary with bonus potential
-An inclusive work environment
-Employee discounts across our stores
-Opportunities for learning, growth, and career development