Art Hotel Curaçao is a stylish and elegant boutique hotel located in the vibrant heart of Pietermaai District. With its striking blend of local artistry, cultural charm, and modern luxury, the hotel offers guests an inspiring stay in one of Curaçao’s most iconic neighborhoods. We are looking for a polished and people-oriented Guest Experience Ambassador to join our Front Office Team. As a central figure in the guest journey, you are key to creating memorable experiences from check-in to check-out.
What you’ll do:
Welcome guests with genuine warmth and professionalism
Check guests in and out efficiently and with attention to detail
Serve as the primary point of contact for guest inquiries, requests, and feedback
Provide concierge-style service with personalized recommendations for dining, activities, and local attractions
Anticipate needs and go above and beyond to exceed expectations
Coordinate with Housekeeping and other departments to ensure seamless service
Handle reservations, confirmations, and adjustments with accuracy
Recognize VIPs and returning guests with thoughtful, tailored service
Assist with basic billing and payment processes
Maintain a clean, organized, and inviting front desk area
Who you are:
A true people-person with natural hospitality and strong communication skills
Fluent in Dutch and English (Papiamentu and/or Spanish is a plus)
Professional in appearance, proactive, and solutions-driven
Skilled at multitasking and remaining calm under pressure
A team player who understands the importance of every guest interaction
Available to work flexible shifts, including weekends and holidays
Previous experience in hospitality, guest relations, or front desk is a strong advantage
