Crocs Supervisor

Job Description

Step into a world of comfort, style, and self-expression at Crocs, where every day is a celebration of individuality. As part of The Boolchand Group family, Crocs is not just a footwear brand; we’re a movement, inviting you to embrace your unique spirit and to ’come as you are’.

At Crocs, we’re all about spreading joy and embracing the unexpected. Join our vibrant team and become part of a community dedicated to delivering smiles, one pair of clogs at a time. Whether you’re helping a customer find their perfect fit or simply sharing your passion for comfortable footwear, there’s a place for you here at Crocs!

As a Supervisor, you are responsible for helping to accomplish the goals and objectives of the store, while having fun and creating the best experience for our consumers. You will perform as Manager on Duty when the Store Manager and Assistant Manager are not scheduled and ensure timely completion of opening and/or closing checklists.

WHAT YOU’LL DO

● Support store goals and lead by example to deliver exceptional customer service
● Supervise daily store operations and act as Manager on Duty when needed
● Train and guide sales associates to perform tasks effectively and uphold store standards
● Ensure excellence in visual merchandising, inventory control, and loss prevention
● Motivate the team to achieve daily sales and customer experience goals
● Resolve customer issues and employee concerns in line with company policy
● Assist with opening and closing procedures, including checklist completion

WHAT YOU BRING TO THE TABLE:

● 2+ years of retail experience and at least 1 year in a leadership role (preferred)
● Strong communication, problem-solving, and team management skills
● High energy, integrity, and a customer-first mindset
● Proficiency in Microsoft Office and general POS/computer systems
● Ability to work flexible hours, including nights, weekends, and holidays
● Physical ability to lift, move, and organize merchandise and stand for long periods

WHAT WE OFFER:

● A job within a warm family environment, steeped in the heritage of The Boolchand Group, a regional powerhouse with over 90 years of history
● A competitive salary with bonus opportunities
● A vibrant and innovative workplace, open to all cultures and backgrounds
● Employee discounts at The Boolchand Group stores
● Learning and growth opportunities that foster personal and professional development
● And much more!